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Return Policy

We offer 5-day return for all customers

Before sending back the items,
please check below to see if your item is eligible for a return and contact us customercare@afhouse.biz

 

    • Jewelry you purchased is new, unworn, in its original condition
    • Return in the original packaging
    • Gift cards are non-returnable
    • Customized orders and special items purchased through promotions are not returnable

 

Free Return Shipping for U.S. Customer 

  • We refund you the amount to our gift card as your online store credit  

    Return Process 

    • After contacting us, you will receive a return shipping label by email
    • You have 5 days to ship it back
    • $10 restocking fee is deducted from the refund amount
    • Original shipping charge is non-refundable If not sent with free shipping

     

    Return Shipping Fee for International Customer

    Return shipping fee will be deducted from the refundable amount for the customer in the countries other than the United States

    • We refund you the amount to your original credit card or our gift card as your online store credit
    • All original shipping charges are non-refundable
    • You are responsible for any customs duties 

     

    We are not responsible for missing packages or any damage that occurs in return shipping from you.
    We reserve the right to reject the return that does not comply with the conditions stated above. If your package is not accepted, it will be sent back to you at your expense and store credit will not be granted.